Legal Notice

Pre-authorisation/Security Deposit

Guests must present the card used to secure the booking upon check-in. This card will be verified using a chip & pin with matching identification. If the original card is not present, an alternative card payment will be taken in full, and the original funds will be released.

The above holding deposits will be refunded upon departure, provided there are no incidentals.

Care & Use of Hotel Facilities

For the comfort and safety of all our guests, we kindly ask that hotel rooms, furnishings, and facilities be used with care and only for their intended purpose. In the event that damage occurs due to misuse, negligence, or disregard of hotel guidelines by a guest or their visitors, the guest may be responsible for the reasonable cost of repair, replacement, or additional cleaning.

Any applicable charges will be discussed transparently and applied to the guest’s account. Thank you for your cooperation in helping us maintain a pleasant environment for everyone.

Frequently asked questions

Check-In – 3 PM — Check-Out – 11 AM

1. Can I smoke in any of the rooms?

Our property is entirely non-smoking. Failure to comply with this policy will result in a charge starting from £500*, and we retain the right to request the resident to leave the premises for the well-being of other guests and staff.

2. Is it possible for someone else to check in on my behalf?

The primary booker is required to be present upon arrival, presenting a valid form of ID (such as a Passport, Driving License, or National ID Card) along with the corresponding Credit/Debit Card. Access will only be granted to individuals previously authorised via email communication with the team.

3. Can I host an event/party?

Due to the nature of our business, events/parties are not permitted on the premises.

4. How many guests per room?

For Health & Safety guests must not exceed the specified occupancy limit for each room.

5. How often is Housekeeping?

Services are provided Daily, including linen change every 2 days. Extra servicing requests can be arranged for an additional fee.

Check-in and Check-out

Check-in is available from 3 pm onwards, and check-out is at 11 am. Late check-out may be accommodated – subject to availability and must be agreed prior to the day of departure. Additional charges may apply; please inquire at the front desk.

6. Are Pets allowed?

Pets are not allowed.